For patients and families
You do not have to understand every treatment option before asking for help. The first step can simply be a conversation about what is happening and what support may be useful.
How people connect
You may reach out yourself, or someone you trust may help make the connection. A first conversation is about understanding what is happening—not asking you to have every answer.
A person affected by substance use, or a family member supporting them, may contact BBAMS to ask about a possible next step.
Response time, eligibility, coverage, and appointment availability depend on the situation and current operations.
A clinician, peer, family member, community treatment provider, or approved partner organization may help begin a supportive connection.
Whenever possible, the person remains part of the conversation and chooses whether to engage.
What happens next
The order may vary, but the work is built around listening, understanding needs, and helping the person move toward an appropriate plan.
A Certified Clinical Peer Support Specialist may help reduce fear, answer practical questions, and make the next step easier to navigate.
The clinical team works with the person to understand substance use, health, risks, goals, and support needs.
Together, the person and care team identify practical next steps and an individualized treatment approach.
Ongoing support helps the plan adapt as needs, circumstances, and goals change.
When appropriate, BBAMS helps connect care across clinicians, services, and community supports.
Individualized care
Care may include several kinds of support. Not every service is needed by every person, and some services may be coordinated with other providers.
Contact BBAMS using the verified public phone or email. Please do not send confidential clinical information through general email.
This website is not monitored for emergencies. Call 911 when there is an immediate danger or medical emergency.
Find treatment information, family support, overdose-prevention resources, and practical next steps.